Vehicle Check Terms & Conditions


  1. Application of the Terms and Conditions
    1. These Terms and Conditions apply to your use of the Auto Trader Vehicle Check service (“Vehicle Check”) made available to you at www.vehiclecheck.co.za ("the Website") and apply to all Vehicle Check Reports made by you.
    2. The Vehicle Check service is provided to you by The Car Trader (PROPRIETARY) Limited t/a Auto Trader (ourselves).
    3. Please read these terms and conditions carefully before using the Website and/or conducting a Vehicle Check Report. Please retain a copy of these terms and conditions for your information.
    4. Please note that the service provided pursuant to this Agreement is personal to you and only you may benefit from the results of any Vehicle Check Report conducted.
    5. We reserve the right to change these Terms and Conditions at our discretion from time to time.
    6. You are expected to ensure that you are kept up to date with the latest version of our Terms and Conditions and it will be assumed firstly that you have done so prior to any access you have to Vehicle Check and secondly that the Terms and Conditions as amended from time to time will be applicable between ourselves.
  2. Conducting a Vehicle Check
    1. After entering the vehicle registration, click on start vehicle check button, and provide us with payment of the appropriate fee (as indicated on the Website) in advance of any search. Once you have submitted a request for a Vehicle Check Report you may not stop that request.
    2. The results of each Vehicle Check Report will be delivered to you electronically on your computer screen via the Internet and you will be sent an e-mail to confirm that payment has been taken and/or provide you with confirmation of your search and details of a hyperlink at which you can view your Vehicle Check Report results ("Confirmation E-mail").
  3. Price and Payment
    1. By accepting these Terms and Conditions, you agree to pay: (a) the fee for a Vehicle Check Report, payment for the Vehicle Check Report must be made by credit or debit card or EFT payment in advance. Cash or cheques will not be accepted. On clicking "submit", your request to register with us for a Vehicle Check Report shall be submitted and payment shall be deducted via Secure Instant Deposit (SID) in respect of EFT payments or via MyGate in respect of credit / debit card payments.
    2. No Vehicle Check search can be conducted until advance payment has been made. Please note that there will be no refund once you have clicked on "submit" button. The Vehicle Check functionality does not permit the reversal of a Vehicle Check Report once you have made the request for this.
  4. Use of Information
    1. All information delivered to you (whether on a computer screen, in e-mail, or paper format) as part of any Vehicle Check Report ("the Information") shall at all times belong to us or our licensors.
    2. For your own personal non-commercial use, you may display the Information on a computer screen, print individual pages onto paper (but not photocopy them) and store such Information in an electronic format (but not on any server or other storage device connected to a network). For the avoidance of doubt, you shall not: (a) reproduce, modify, or distribute the Information, (b) create a database from the Information, (c) otherwise commercially exploit any of the Information, and/or (d) sell, transfer, deal in or otherwise make available either the ability to conduct a search or any Information to any third party.
    3. We may collect, compile, share and/or disclose information collected from you in consequence of your utilisation of Vehicle Check provided that we do so in accordance with the prevailing legislation at the time.
    4. Please note that to ensure the security and reliable operation of the Vehicle Check service to you and other users, we reserve the right to take whatever action we deem necessary, in our discretion, to preserve the security, integrity and reliability of the Vehicle Check service as well as our network and back office applications.
  5. Cancellation of this Agreement

    When you submit a Vehicle Check Report request to us, you agree that we can immediately begin the Vehicle Check service by processing your Vehicle Check Report. This means that YOU DO NOT HAVE A RIGHT TO CANCEL THIS AGREEMENT either pursuant to the terms and conditions of this agreement and/or, without limitation, the Consumer Protection Act No. 68 of 2008 including the regulations thereto and the Consumer Protection Regulations 2000.

  6. Queries

    If you are having problems viewing your Vehicle Check Report or if you consider that some of the Information contained in the results of your Vehicle Check Report may be incorrect, please contact us immediately and we shall (where possible) rectify the issue .Please note, that you can contact us at customerservice@autotrader.co.za

  7. Complaints

    If you wish to make a complaint regarding either your Vehicle Check Report or the Vehicle Check service, please e-mail customerservice@autotrader.co.za

  8. Warranties and Disclaimers
    1. Whilst all reasonable skill and care has been taken by ourselves in procuring and sourcing Information which is provided to you as part of the Vehicle Check service this Information has been supplied to us by third parties, and Auto Trader therefore cannot warrant that (nor can it be held responsible for ensuring that) any of the Information provided to you as part of the Vehicle Check service is correct, accurate or complete.
    2. The Vehicle Check service does not deal with or comment on (a) the physical condition of any vehicle, (b) the roadworthiness or safety of any vehicle, (c) whether the vehicle has been 'written off', unless it was written off by an insurance company, (d) whether any vehicle is a "clone" bearing a false vehicle registration mark and vehicle identification number, or whether any vehicle was originally purchased and/or imported from another country other than the SA. Accordingly, you will have to satisfy yourself in respect of these aspects of any vehicle(s) you intend to or in fact purchase.
    3. We shall not provide you with (and you shall not receive) any advice or recommendation from us in relation to the Vehicle Data Check Report product.
    4. We shall not be liable to you for events beyond our reasonable control.
    5. All other warranties, conditions, and representations (other than fraudulent misrepresentations) whether express or implied shall be excluded (to the extent that we are legally permitted to do so).
    6. Neither ourselves, our licensors or any of our affiliates can be held liable for direct, indirect or consequential damages arising (in any way whatsoever) from the use of or the inability to access or use the Vehicle Check service at any point in time. Neither ourselves nor any of our licensors or affiliates can be held liable for any damages, howsoever arising and whether direct or indirect, which you may claim to have suffered due to any of the data or information provided to you by way of Vehicle Check.
  9. General
    1. No third party may use or rely on any Information provided to you as a result of or pursuant to you conducting a Vehicle Check Report.
    2. A person who is not a party to these Terms and Conditions has no right to enforce any term under them.
    3. You may not assign, novate or otherwise transfer all or any of the rights granted to you under these Terms and Conditions.
    4. These Terms and Conditions form the entire agreement between us.
    5. These Terms and Conditions are governed by South African law.
    6. We do not guarantee continuous, uninterrupted or secure access to Vehicle Check as the operation of this site may be interfered with as a result of a number of factors outside of our control.
    7. You acknowledge your agreement to accept marketing materials from time to time from Auto Trader as and when same are despatched to you.